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Analytics · VisionNxt Agent

Queue Abandonment

Detects shoppers leaving the queue before being served.

RetailBanksHotel
Analyticsvisionnxt-agent
Queue Abandonment

How it works

Re-IDs each entrant to the queue polygon and flags exits that don't pass the service point.

Camera placement

Top-down over queueing area.

Alert latency

Median <3s from detection to your team via email, Slack, WhatsApp or SMS.

Sample event payload

One JSON event per detection.

{
  "id": "evt_01HX9...",
  "module": "queue-abandonment",
  "severity": "warning",
  "ts": "2026-06-17T14:22:11.082Z",
  "site_id": "site_42",
  "camera_id": "cam_17",
  "payload": {
      "abandons_hr": 7,
      "queue_len_peak": 12,
      "longest_wait_s": 480
    }
}

Related agents

Often deployed together