Analytics · VisionNxt Agent

Person Wait Time

Measures queue dwell and triggers SLA breaches.

RetailHotelBanks

Analyticsvisionnxt-agent

How it works

Tracks individuals in a defined waiting polygon and reports per-person dwell. Triggers alerts when median wait exceeds your SLA.

Camera placement

Top-down over queueing area.

Alert latency

Median <3s from detection to your team via email, Slack, WhatsApp or SMS.

Sample event payload

One JSON event per detection.

{
  "id": "evt_01HX9...",
  "module": "person-wait-time",
  "severity": "warning",
  "ts": "2026-06-17T14:22:11.082Z",
  "site_id": "site_42",
  "camera_id": "cam_17",
  "payload": {
      "median_wait_s": 312,
      "max_wait_s": 540,
      "queue_len": 7
    }
}

Related agents

Often deployed together

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Family Counting

Counts groups arriving together to size baskets and staffing.

Hygienevisionnxt-agent

Floor Cleanliness

Detects spills, debris, and missed cleaning rounds.

Securityvisionnxt-agent

Covered Face

Flags helmets, balaclavas, or masks at entrances.